Working from Home: 5 Common Challenges and How to Tackle Them

The work from home trend has been catching on in recent weeks. Yet even before COVID-19 became a factor, an increasing number of people have been saying goodbye to their onerous commute to work. Employees of Kdan Mobile have been executing work-from-home (WFH) policies for years while managing a global team. We’ve found ways to navigate the issues many people face when working remotely and have five easy solutions to help businesses stay productive while working from home.

How to manage employees remotely?

Managing employees can be a difficult thing to do with a mobile workforce. Luckily, we live in a time where cloud-based software may help managers keep tabs on their employees’ progress and onboard new team members remotely. We use DottedSign at Kdan to send contracts and documents to employees when working remotely. It lets our team remotely sign documents on their mobile devices and desktops and records the work time via digital audit trail. We ensure the security of the employee’s identity by sending one-time password (OTP) verification. Setting auto-reminders can also be a useful way for the HR team to track the team’s engagement.

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How to track employee’s performance when working from home?

Tracking employees’ progress remotely is a top concern for leaders right now. Managers need a way to keep track of different projects’ status and to make sure information is flowing between different team members. Goal setting and effective communication are essential for teams like Kdan that operate on a global scale. We use the “Objectives & Key Results” (OKR) method as our internal management strategy to help team members and leaders identify and pursue specific and measurable goals. We also schedule (remote) standup meetings to share information between different team members and solve problems in real time. These practices ensure everyone is in the loop and moving in the same direction.

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How to communicate with a remote team?

When working remotely, businesses can experience issues when it comes to consistent communication amongst employees. Now employees are meshing home and work life making it sometimes difficult to set aside large blocks of time for sit-down meetings. Communicating with a remote team can be made quick and easy by setting up task specific chat groups with platforms that send messages straight to a team member’s  mobile device. Our engineer  team established an internal communication platform to help our global team stay connected better and stay on the same page. A similar service that’s available to the public and might work well for your team would be Slack. We set up our internal communication by designating chats for things like specific projects, product management, customer support, and other areas of focus. Keeping the conversations focused keeps communication clear and effective and keeps the team in sync. Other platforms that you could use include MondayChanty, Notion, and Troop Messenger.

Looking for other great tools to optimize your remote working experience? Check out these 5 Recommended Tools for working from home!

How to secure company data when accessing internal networks from home? 

It is important to ensure all employees have access to the devices and technology needed to effectively work from home. However, there is a risk of Internet attack when accessing a company system from a private connection. We use a virtual private network (VPN) to create a secure channel for remote workers to log into our company systems. This lets us record the document usage and activity logs to avoid data leakage.

We also use Kdan Cloud to manage and share files. Our Cloud storage system gives each member of our team 1 TB of secure storage to house files, blog drafts, videos, images, and more. The Cloud also makes it easy for us to collaborate on projects by creating shareable links so everyone can work and share efficiently.

How to establish a company culture of remote working?

 Keeping your team engaged and staying flexible are critical components of a successful mobile workforce. It’s important that you remain open to adjustments because working from home is a learning experience for everyone. This experience allows us to think more strategically about the new norm of working from home. Adopting successful practices early can help increase the likelihood of a success and sustainable business in the long run.

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In the time of COVID-19 and beyond, Kdan offers PDF document management, content creation, electronic signature, and cloud collaboration services that can support and boost the productivity of your team’s Work From Home experience. You can find more details about our services through our website or by contacting us at pr@kdanmobile.com.


Also published on Medium.

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About the author

Vinnie Caroselli

Vinnie is a Digital Marketing Intern for Kdan Mobile, located in the US Office in Pennsylvania. He is a student at Juniata College studying Graphic Communication.

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